Players who bought Batman: Arkham Knight on Steam can get a full refund on the game, as well as the Season Pass. Warner Bros. Interactive Entertainment will offer refunds on the Season Pass and game together, but you cannot return the Season Pass and keep the game.
Since its release a few months ago, Batman: Arkham Knight has been getting good reviews on consoles, and horrendously negative reviews on PC after a host of bugs. The bugs included audio and visual glitches, and in some cases the game deleting itself.
WBIE pulled the game from Steam to issue a patch, and it was returned to the digital distribution platform at the end of October. Now, players say the problems still aren’t fixed.
“We worked hard to get the game to live up to the standard you deserve but understand that many of you are still experiencing issues,” the publisher said in a statement on their Steam page. “For those of you that hold onto the game, we are going to continue to address the issues that we can fix and talk to you about the issues that we cannot fix.”
If you bought the game, you will be able to get it refunded until the end of 2015. There is some contention because not all PC gamers bought Arkham Knight through Steam, and currently it appears that those who bought the game on disc or got it through the GeForce GPU Bundle are not getting refunds.
Batman: Arkham Knight came out on June 23 for PlayStation 4, Xbox One, PC, and Mac. It was the first M for Mature-rated game in the Batman: Arkham series, which includes Arkham Asylum, Arkham City, and Arkham Origins (all rated T for Teen). All are action-adventure games in which the player plays as Batman, and faces classic villains from the DC Comics universe. Arkham Knight is intended to be the last game in the series from developer Rocksteady.